Today's customers tell us that 78% of people who go out and look at a car actually buy one.
But the reality is that the average closing ratio across dealerships today is around
15-20%!
Hard facts like these emphasize that excellent sales process alone is just not enough!
PHP's brand new NLP (neuro-linguistic programming)-based people development programme – ‘Beyond Sales Process’, is based not only on the findings of recent research into car buying behaviour across the UK but also on PHP’s 30+ years exposure to the motor industry observing the behaviour patterns of top automotive sales performers.
It is PHP's Human Change Technology that drives the Beyond Sales Process Programme.
