- Will ask excellent fact-finding questions which elicit a comprehensive response.
- Allow the customer time to reflect and consider options.
- Demonstrate care by giving attention to detail at all stages of the sales process.
- Provide accurate and timely data to support his sales proposals.
- Play a questioning role within the sales team ensuring decisions made will have a viable benefit to the business.

They can appear cold and dispassionate and present so much information that the client loses interest.